FRISCHHERTZ ELECTRIC COMPANY, INC. PRIVACY STATEMENT
Last Updated: August 22, 2019
Frischhertz Electric Company, Inc. and its wholly and majority-owned affiliates (collectively, “Frischhertz” or “We”) respect your concerns about privacy.
This Privacy Policy applies to the personal information we obtain online through Frischhertz’ websites, mobile applications and social media pages; offline collection in connection with sales, marketing, partner and supplier engagement; and third-party sources, including ad networks and lead brokers.
This Privacy Policy describes the types of personal information we obtain, how we may use that personal information, with whom we may share it, and how you may exercise your rights regarding our processing of the information. The Privacy Policy also describes the measures we take to safeguard the personal information we obtain and how you can contact us about our privacy practices.
I. Information Collect By Frischhertz
We may collect personal information about you when you use our websites or mobile apps (“online services”), and otherwise interact with us (collectively, “services”). The information we collect falls into three categories: (a) information you provide us; (b) information we collect through automated methods, and (c) information we collect from other sources.
Generally, your providing of your personal information is voluntary. However, there may be situations where your providing of personal information is necessary to provide a service or product or is required by law. Please note that in certain cases, we may be unable to provide you with our services or products unless you provide the information. We will let you know when the providing of your personal information is necessary.
We may combine the information you provide us with information that is collected through automated methods and with information we receive from other sources.
A. Collection of information you provide us
You may provide the following information to us, depending on how you interact with us: personal details, such as your name, postal and email addresses, phone number, and other contact information when you make an online inquiry or schedule an appointment, email or contact us by phone or through social media; transaction information, including information about the services or products for which you seek information; account information, such as your username or password (or anything else that identifies you) used to access our online services or to buy or schedule our services and products; and other personal information you choose to provide us when you interact with us.
B. Collection of information through automated methods
We may use automated technology to collect information from your computer system or mobile device when you visit our online services. Automated technology may include cookies, local shared objects, and web beacons. There is more information below about cookies and other technologies in Section V below.
We may collect information about your:
Our online services may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. For most mobile devices and computer systems, you are able to withdraw your permission for us to collect this information by using the device or web-browser settings. If you have any questions about how to prevent us from collecting exact information about your location, we recommend you contact your mobile-device service provider, the device manufacturer, or your web-browser provider. Some online services may not work properly without information about your location. If you would like us to delete information we have collected which could identify your location, please contact us at the address, phone number or email address below. By law, we may need to keep certain information.
C. Collection of information from other sources:
We may collect information about you from other companies and organizations. We may also collect information that is publicly available. For example, we may collect information about you when you interact with us through social media.
II. How Frischhertz Uses The Information Collected
We may use the information we collect in the following ways.
To provide our services and products and contract with you:
To market to you, improve our services, and the following additional legitimate business interests:
To comply with applicable law:
With your consent (where required by applicable law), we may use the information we collect for the following purposes:
We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or for which we will seek your consent.
III. How Frischhertz Shares The Information Collected
We do not sell your personal information and only share your information as described in this privacy statement.
We may share your personal information with vendors who provide services to us, such as fulfilling orders, providing data processing and other information technology services, managing promotions, carrying out research and analysis, and personalizing individual customer experiences. We do not allow these vendors to use this information or to share it for any purpose other than to provide services on our behalf.
We may, for strategic or other business reasons, decide to sell or transfer all or part of our business. As part of that sale or transfer, we may pass information we have collected and stored, including personal information, to anyone involved in the sale or transfer.
There may be times where we may share information when it does not directly identify you. For example, we may share anonymous, aggregated statistics about your use of our online services. Or we may combine information about you with other customers and share the information in a way that does not link to a specific customer.
We have the right to use or share personal information as necessary to comply with any law, regulation or proper legal request, to protect our online services, to bring or defend legal claims, to protect the rights, interests, safety and security of Frischhertz, our employees, or members of the public, or in connection with investigating fraud or other crime, or violations of our policies.
IV. Marketing Communications
If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you. You may also have the ability to change your communication preferences using your device settings. You can also opt out by contacting us using the contact information provided below.
If you do opt out of receiving marketing communications from us, we may still send communications to you about your transactions and any accounts you have with us. Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted in to receiving them.
We do not share personal information with third parties for their own direct marketing purposes.
V. Use of Our Online Services and Other Technology
We, and our vendors who provide services to us, may use cookies, web beacons and other similar technologies on our online services and in other areas related to our business, such as online advertising, to collect information and provide you with the services or products that you have requested.
A. Cookies and other technologies
A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user.
A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.
Please note the following:
We may use these technologies to:
Both we and others (such as our advertising networks) may use these technologies to collect information about your online activities, over time and across third-party websites and devices, and when using our online services to further personalize your experience with us.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features available on a website.
Where video is available on our online services, we may target and track the videos you view. You consent to our tracking of your video viewing through online services or third-party social media as permitted by applicable law, or until you withdraw your consent.
B Targeted advertising
When you use our online services, we (and our vendors who provide services to us) may collect information about your activities so that we can provide you with advertising tailored to your interests.
Because we may take part in advertising (“ad”) networks, you may see certain ads on other websites. Ad networks allow us to target the information we send you based on your interests, other information related to you, and contextual means. These ad networks track your online activities over time by collecting information through use of cookies, web beacons, and web-server logs. The ad networks use this information to show you advertisements that may be of particular interest to you. The ad networks may collect information about your visits to websites that also take part in the relevant ad network, such as the pages or advertisements you view and how you use the websites. We use this information, both on our online services and on third-party websites that take part in the ad networks, to provide you with advertising tailored to you, and to help us assess how effective our marketing is.
You can opt out of targeted advertising by visiting the Digital Advertising Alliance website or the Network Advertising Initiative website. If you choose to opt out, you will continue to receive advertisements, but they will not be tailored to your interests.
VI. Links to Other Websites and Social Media
Our online services may offer links to websites that are run by third parties. If you visit one of these linked websites, you should read the website’s privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.
We may also have providers of other apps, tools, widgets and plug-ins on our online services, such as Facebook “Like” buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.
VII. Information Security
We are committed to taking appropriate measures designed to keep your personal information secure. Our technical, organizational and physical procedures are designed to protect personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, alteration, or destruction. While we make efforts to protect our information systems, no website, mobile application, computer system, or transmission of information over the internet or any other public network can be guaranteed to be 100% secure.
VIII. Retention
We keep your information for the length of time needed to carry out the purposes outlined in this privacy statement and to adhere to our policies on keeping records (unless a longer period is needed by law). Our records policies reflect applicable laws. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this statement.
IX. Changes To Our Privacy Statement
This privacy statement is in effect as of the date noted at the top of the statement. We may change this privacy statement from time to time. If we do, we will post the revised version here and change the “last updated date” (the date it applies from) at the top of the statement. You should check here regularly for the most up-to-date version of the statement.
X. How To Contact Frischhertz
You can contact us at any time about our privacy practices at:
4240 Toulouse Street
New Orleans, LA 70119
(504) 482-1146
info@frischhertz.com
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